100% Satisfaction Guarantee

Love it, or we'll make it right with a replacement or a refund. Here's exactly how it works — no hidden terms.

1. Damaged, defective or missing items

Tell us within 48 hours of delivery and send photos of the item, the packing, and all sides of the box (label included). For a missing part, send a photo of everything that arrived. Then we make it right, in this order:

Replacement part, when a part (a blower, stake set, light string, tree section, ornament) fully fixes it.
Replacement unit, shipped to you.
Refund, when a replacement isn’t available.

You don’t need to send damaged items back. Please keep the box and packing until we’ve sorted it out.

2. Changed your mind

Return it unused, in the original packaging, within 30 days of delivery for a refund of the item price you paid. You pay return shipping. Trees, inflatables and other bulky pieces are expensive to ship back, so for those we can offer a partial refund and you keep the item instead.

Not returnable for change of mind: items that have been used, assembled and fluffed, installed outdoors, or are missing parts or the original packaging. Damage, defect and missing-item cover (section 1) still applies to them.

3. Won't arrive by our estimate

If your order can't arrive by the delivery estimate we gave you, you may cancel for a full refund.

Fine print : Refunds go to the original payment method. Holiday delivery estimates are estimates, not guarantees. Volume or bundle discounts are recalculated if part of an order is returned.

Giant sizes, one place

We only sell big Christmas decor: trees up to 12 ft, inflatables up to 14 ft, 48 in wreaths and giant lighted ornaments. Every product lists its exact size and a to-scale size drawing.

Bundle & volume savings

The more you go big, the more you save

1 itemFAST FREE SHIPPING

2 items5% off

3 items10% off

4+ items15% off

Mix any trees, inflatables, wreaths, ornaments and outdoor decor. Discount applies automatically in the cart. One discount per item (bundles use the same ladder). Accessories don’t count toward tiers — they get their own 10% kit savings instead.

FAST FREE SHIPPING

Every order ships free from US warehouses, no minimum. Each item shows its own delivery estimate (most: Est. 2–7 business days; some: Est. 5–10 days). Multi-item orders may arrive in separate boxes. See Shipping & returns.

Who you're dealing with

GoBigChristmas is operated by Sekhem Holdings I LLC, a US company. Tap the Questions? bubble at the bottom right of any page to chat with Jumbo, then Talk to a person. A real person on our team replies by email within 1 business day.