Terms of sale

Last updated November 11, 2026.

GoBigChristmas is operated by Sekhem Holdings I LLC. By placing an order you agree to these terms.

Prices and payment

Prices are in US dollars. Shipping is free. Sales tax, where it applies, is calculated at checkout. Volume, kit and first-order discounts are applied automatically at checkout as described on the site; first-order codes do not stack with volume savings — we apply whichever saves you more. Payment is processed by Stripe.

Orders

Your order is accepted when payment succeeds. If an item turns out to be unavailable, we will tell you and refund that item in full. We may cancel orders that appear fraudulent or contain an obvious pricing error, with a full refund.

Shipping

We ship to addresses in the United States. Delivery dates shown are estimates, not guarantees. Items may arrive in separate boxes. If your order can't arrive by the estimate we gave you, you may cancel for a full refund.

Damage, returns and refunds

See our 100% Satisfaction Guarantee and Shipping & returns: report damage, defects or missing items within 48 hours of delivery with photos; unused change-of-mind returns within 30 days, with return shipping paid by you. Refunds go to the original payment method.

Product use

Follow the included instructions, including stake, tether and weather guidance for outdoor items. Only items marked indoor/outdoor are rated for outdoor use.

Limits

To the extent the law allows, our total liability for any order is limited to the amount you paid for it. Nothing here limits rights you have under consumer protection law.

Contact

Tap the Questions? bubble at the bottom right of any page to chat with Jumbo, then Talk to a person. A real person on our team replies by email within 1 business day.