Privacy policy
Last updated November 11, 2026. GoBigChristmas is operated by Sekhem Holdings I LLC ("we", "us").
What we collect
- Orders: your name, email, phone, shipping and billing address, and the items you buy. Card details are entered on Stripe's secure checkout page and are handled by Stripe; we never see or store your full card number.
- First-order offer: the email you enter to get your 10% code, and the code we issue.
- Support chat tickets: what you type into the "Talk to a person" form (name, email, order number, issue and message).
- Basic site data: your cart, recently viewed items and pop-up choices are stored in your own browser (localStorage). Our host may log standard technical data such as IP address and browser type.
How we use it
To process and ship your order, apply discounts, answer support requests, prevent fraud, and, if you signed up for the first-order code, send you that code and occasional deals (you can unsubscribe anytime).
Who we share it with
Only the service providers that run the store: Stripe (payments and tax), Vercel (hosting and storage), and the US warehouse suppliers and carriers that ship your order. We do not sell your personal information.
How long we keep it
Order records are kept as long as needed for taxes, accounting, warranty and returns. Signup and support records are kept until you ask us to delete them or they are no longer needed.
Your choices
You can ask to see, correct or delete your information by contacting us through the chat on any page (tap Questions?, then Talk to a person).